Troubleshooting
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Last updated
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If you have made updates to content on your Element site, but are not seeing the changes, here are some things you can try:
Make sure you clicked the widget Save button after completing your changes.
Make sure to click the Publish button on the page or template you are working on.
Clear the cache on your browser.
Refresh the page.
If you are having issues with the Sitefinity backend, such as: images not uploading, pages not publishing, or . entered content not saving; your IP address may need to be added to the Cloudflare whitelist. When experiencing issues with your Sitefinity backend, please submit a ticket to with a description of the issue.
By default, Element prompts a warning page for external links. To disable this: In the Sitefinity backend, open the Administration drop down menu Select Settings At the top of the Basic settings screen, click Advanced In Advanced settings, click WebSecurity Select RedirectValidation On the RedirectValidation screen, check the box underneath Disable centralized redirect validation Click the Save changes button