Troubleshooting

Sites changes not showing

If you have made updates to content on your Element site, but are not seeing the changes, here are some things you can try:

  • Make sure you clicked the widget Save button after completing your changes.

  • Make sure to click the Publish button on the page or template you are working on.

  • Clear the cache on your browser.

  • Refresh the page.

Sitefinity Admin tools not working

If you are having issues with the Sitefinity backend, such as: images not uploading, pages not publishing, or . entered content not saving; your IP address may need to be added to the Cloudflare whitelist. When experiencing issues with your Sitefinity backend, please submit a ticket to Elementsupport@teamsi.com with a description of the issue.

Disabling External Link Warnings

By default, Element prompts a warning page for external links. To disable this: In the Sitefinity backend, open the Administration drop down menu Select Settings Image Placeholder At the top of the Basic settings screen, click Advanced Image Placeholder In Advanced settings, click WebSecurity Select RedirectValidation Image Placeholder On the RedirectValidation screen, check the box underneath Disable centralized redirect validation Image Placeholder Click the Save changes button Image Placeholder

Progress Article

https://www.progress.com/documentation/sitefinity-cms/administration-configure-redirect-validation

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